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The Body Game Examination 1. What is the farthest you should be from your client when asking for an order? a) 2' b) 4' c) 6' d) 8' 2. What part of the conversation is non-verbal? a) 33% b)50% c)66% d) 80% 3. How important is the palm of the hand in creating a comfortable atmosphere? a) not at all b) somewhat c) very 4. What does a "palm up" handshake mean? a) equality b) submission c) dominance 5. What is the best position to be seated when talking to a client? a) directly opposite b) diagonally opposite c) next to 6. What does arms folded with thumbs up revealed mean? a) positive feelings b) negative feelings c) both 7. How long should you look at someone to be considered truthful? a) 33% b)50% c)66% d) 80% 8. Should you interrupt a client that is stroking their chin? a) yes b) no c) doesn't matter 9. How important are feet during a conversation? a) very much b) very little c) does not matter 10. What goal must be maintained throughout the 5-step selling process? a) presentation b) comfortable atmosphere c) fact - finding Score: You got questions right for a total score of
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Strategees Andrew J. Gateriewictz, President 2413 Bay Shore Boulevard #402 Tampa, FL 33629 Tel: 813-258-6572 Cell: 609-410-9291 E-mail: moresales@strategees.com